Our “FIRM, BUT FAIR” approach allows us to benefit your business while increasing your bottom line. We engage in active listening, respectful communication, and meaningful negotiation. We are an extension of our clients and understand the value of reputation and goodwill.

Our approach benefits your business by increasing the likelihood of customers returning for services. Your company put forth the effort in building a valuable relationship with each member. We see it as our responsibility to keep these valued relationships intact. Aside from collecting debts owed, our focus also lies in converting past-due members into valuable assets of your business once again.

We believe this approach will result in an increase of recovery rates and the preservation of your member relationships.